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Frequently Asked Questions - SoftStuff FAQ
 
1.  After installation I receive an error message: "No image sets were detected during initialization of the program."
2.  After several minutes of running, the screen goes blank and/or the monitor shuts off.
3.  During installation, the setup program terminates with the following
4.  During installation, the setup program terminates with the following error: "Program has performed an illegal operation and will be shut down".
5.  How do I uninstall the Windows screen saver?
6.  I just installed a new SoftStuff Screen Saver, but I only see my old SoftStuff Screen Saver still. How do I get the new screen saver to work?
7.  I’ve uninstalled my screen saver and the computer re-boots with one of the following errors: "Cannot find the file ‘softstrt.exe’ (or one of its components)." "Could not load or run ‘softstrt.exe’ specified in the W
8.  In the SoftStuff Configuration dialog box, the preview image is bigger than the preview monitor, covering up part of the dialog box.
9.  My wallpaper is blacking out or has horizontal splotches. What can I do?
10.  Screen saver alternates between an image and a blank one.
11.  The Wallpaper is set to "Change Daily" and it doesn't change.
12.  Whenever I try to apply a new wallpaper image nothing happens.
13.  The Screen Saver does not stretch to fit the whole screen.
14.  How can I tell which Screen Saver version I have?
15.  After installing the screen saver, the "Softstuff Configuration" dialog box exceeds the width of screen and one of the tabs appears as "Ló". The program terminates with the following error message: "Program has performed an
16.  SOFTSTUFF IS NO LONGER SUPPORTED !!!!!!!! TRANSFER YOUR SOFTSTUFF IMAGES TO AZUREBAY

I Need More Help...
 
For help with Windows error messages, please visit the AzureBay FAQ. For help with the registration prompt, wallpaper images, or calendar problems on Windows please visit the General Problems and Solutions page. If your question is not answered on our Tech Support pages, please fill out the Technical Support Form and a technical support expert will respond within 24 hours, Monday - Friday.

 
1. After installation I receive an error message: "No image sets were detected during initialization of the program."
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

Download the attached file softstuf.exe. (You may need to do a "Save As"for this file).Once the file is downloaded do the following:

  1. Copy this file to the "C:\Softstuf" directory, you will overwrite the current file.
  2. Make sure that you copy the "softstuf.exe" into the softstuff directory. You should get a message that says, "This folder already contains a file called 'softstuf.exe'. Would you like to replace the existing file?" Click "yes".
  3. While in the "C:\Softstuf" directory delete the file "softstuf.ini", if it exists.
  4. From the Start Menu, launch SoftStuf Screen Saver Configuration program (start-programs-softstuff screen savers-softstuff configuration).

The program should launch and your problems should be corrected.

 

2. After several minutes of running, the screen goes blank and/or the monitor shuts off.
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

Check the energy saving features of your monitor by following the set of instructions:

  1. Open your Display Properties Dialog box (Start-Settings-Control Panel-Display).
  2. Click on the Screen Saver Tab.
  3. Turn off both the "Low-power standby" and the "Shut off monitor" features of your monitor.

If this doesn't solve the problem try the following:

  1. Open the SoftStuff Configuration dialog box (start-programs-softstuff screen savers-softstuff configuration).
  2. Click on the Screen Saver tab.
  3. Change the "Time between images" to 10 seconds.
    Click on the "Apply"

 

3. During installation, the setup program terminates with the following
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

Contact AzureBay technical support for help.

 

4. During installation, the setup program terminates with the following error: "Program has performed an illegal operation and will be shut down".
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

The details button reveals "INSO432 CAUSED INVALID PAGE FAULT IN MODULE (UNKNOWN)....."

This occurs on systems running Windows 95 which have corrupt ODBC files.

Solution:

Rename the following file: "odbccp32.dll" This file is located in the C:\Windows\System directory.

 

5. How do I uninstall the Windows screen saver?
 

Windows - Check to see which version of the software you are running. To do this open the SoftStuff Screen Saver Configuration program and go to the "About" tab

Version 1.x.

  1. Remove the "Softstuf" directory that was most likely created on your C: drive.
  2. Edit the "C:\Windows\Win.ini" file. Near the top of the file you will find a line that reads something like: run=c:\softstuf\softstrt.exe. If this is all that is on the line, delete the entire line. If there is more, then delete only the reference to c:\softstuf\softstrt.exe.
  3. In the C:\Windows\control.ini file, delete the section that looks like this:

    [ScreenSaver.SoftStuff]
    TimeBetween=1
    CurrentSet=Scenic Arizona
    PWProtected=0
    Transition=1
    ShowTextDescription=0
    CurrentImageNumber=20
    CurrentImageName=Waterfall in Salt River Canyon
  4. Delete the following three files:

    c:\windows\Softsavr.scr
    c:\windows\Softstuf.bmp
    c:\windows\softstuf.ini

Version 2.x

  1. Go to Add/Remove Programs in the Control Panel.
  2. Select "SoftStuff Screen Saver"
  3. Click "Add/Remove" button
  4. Click "Yes" when asked if you really want to uninstall
  5. Delete the "Softstuf" directory that was most likely created on your C: drive ( if it still exists)
 

6. I just installed a new SoftStuff Screen Saver, but I only see my old SoftStuff Screen Saver still. How do I get the new screen saver to work?
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

Open the SoftStuff Screen Saver Configuration Program. Check to see which screen saver set is appearing in the "Image sets to use" drop-down list. If you want to view only a single screen saver title, select that title. If you want the program to cycle through all the installed SoftStuff Screen Saver titles randomly, select "All Image Sets" (available in version 2.x and higher only).

Note: Be sure to change both the Wallpaper and Screen Saver tabs to the image set you want to use.

 

7. I’ve uninstalled my screen saver and the computer re-boots with one of the following errors: "Cannot find the file ‘softstrt.exe’ (or one of its components)." "Could not load or run ‘softstrt.exe’ specified in the W
 
  1. Edit the "C:\Windows\Win.ini" file. Near the top of the file you will find a line that reads something like: run=c:\softstuf\softstrt.exe. If this is all that is on the line, delete the entire line. If there is more, then delete only the reference to c:\softstuf\softstrt.exe.
  2. In the C:\Windows\control.ini file, delete the section that looks like this:

[ScreenSaver.SoftStuff]
TimeBetween=1
CurrentSet=Scenic Arizona
PWProtected=0
Transition=1
ShowTextDescription=0
CurrentImageNumber=20
CurrentImageName=Waterfall in Salt River Canyon
4.Delete the following three files:
c:\windows\Softsavr.scr
c:\windows\Softstuf.bmp
*c:\windows\softstuf.ini
*Win3.1

 

8. In the SoftStuff Configuration dialog box, the preview image is bigger than the preview monitor, covering up part of the dialog box.
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

This problem occurs on some systems that use Large Fonts. To fix the problem, download the following file and copy it into your "Softstuf" directory.

Download softstuf.exe LargeFontFix

 

9. My wallpaper is blacking out or has horizontal splotches. What can I do?
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

This problem is caused by Internet Explorer 4.0. To correct it, do the following:

  1. Bring up your Display Properties dialogue box (to do this, click Start, Settings, Control Panel, then double click the Display icon).
  2. Select the "Web" tab
  3. Make sure the "View my Active Desktop as a web page" box is NOT checked.
 

10. Screen saver alternates between an image and a blank one.
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

  1. Open the SoftStuff Configuration dialog box (start-programs-softstuff screen savers-softstuff configuration).
  2. Click on the Screen Saver tab.
  3. Change the "Time between images" to 10 seconds.
    Click on the "Apply" button.
  4. Preview the screen saver by clicking on the preview button.
 

11. The Wallpaper is set to "Change Daily" and it doesn't change.
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

Make sure that the auto change feature "Every day" is marked in the softstuff configuration dialog box (start-programs-softstuff screen savers-softstuff configuration).

Turn off the wallpaper and then turn it back on again, making sure that you click the "Apply" button when turning on and off the wallpaper. If this doesn't work, try the following:

  1. Open the "display properties" box (start-settings-control panel-display)
  2. Click on the "web" tab (you might not have this tab)
  3. Make sure that the box that says "View my Active Desktop as a web page" is un-checked.
  4. Click on the "Apply" button and then "OK"

*The wallpaper will only change when the computer restarts.

 

12. Whenever I try to apply a new wallpaper image nothing happens.
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

  1. Open the "display properties" dialog box (start-settings-control panel-display)
  2. Click on the "web" tab (you might not have this tab)
  3. Make sure that the box that says "View my Active Desktop as a web page" is un-checked.
  4. >Click on the "Apply" button and then "Ok"
 

13. The Screen Saver does not stretch to fit the whole screen.
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

  1. Open the SoftStuff Configuration dialog box (start-programs-softstuff screen savers-softstuff configuration).
  2. Under the "Wallpaper" tab, locate the "Stretch to fit screen" feature and "Apply" it.

Note: Wallpaper will only stretch to fit screens up to 1024 x 768

 

14. How can I tell which Screen Saver version I have?
 
  1. Open the SoftStuff Configuration dialog box (start-programs-softstuff screen savers-softstuff configuration).
  2. Click on the "About" tab.
  3. Under the "About" tab, locate the section entitled "Screen Information".
  4. The fourth line down indicates the product version number.
 

15. After installing the screen saver, the "Softstuff Configuration" dialog box exceeds the width of screen and one of the tabs appears as "Ló". The program terminates with the following error message: "Program has performed an
  SOFTSTUFF IS NO LONGER SUPPORTED! SEE THE BOTTOM OF THIS PAGE FOR INFORMATION ON HOW TO TRANSFER SOFTSTUFF IMAGES TO THE AZUREBAY PROGRAM.

This problem occurs only on computers running Microsoft™ Windows 95™ versions 4.00.950 and 4.00.950 A, which have not been updated to be Year 2000 compliant. To determine if you are running Windows 95 4.00.950 or 4.00.950 A, click "Start", point to "Settings", click "Control Panel", then double-click "System".

To fix this problem install the Microsoft™ Windows 95™ Year 2000 Software Update. Or to request the update on CD-ROM call Microsoft™ at 888-673-8925 (toll-free).

For additional information from Microsoft regarding Year2000 disclosures go to www.microsoft.com/y2k.

 

16. SOFTSTUFF IS NO LONGER SUPPORTED !!!!!!!! TRANSFER YOUR SOFTSTUFF IMAGES TO AZUREBAY
  Softstuff screen savers were created in the mid to late 1990's primarily for windows 3.1, windows 95, and windows 98. Since then both Microsoft Windows and the screen saver software have gone through a lot of changes and upgrades.

SoftStuff images were pretty good in their day. As Monitors have become better however, most softstuff images have trouble stretching to fit the higher monitor resolutions and still keep their clarity and sharpness. Many softstuff images were only 640x480 pixels, while many of the AzureBay images today are 1600x1200 pixels. There are still some screen saver titles in-between that have not been updated to the higher 1600x1200 resolution. Most AzureBay titles have been updated with 1600x1200 resolution images. The few AzureBay titles that still need to be updated, have a minimum of 1024x768 image resolutions.

Most SoftStuff images are transferable to the AzureBay program, except where the images and text files are too old.

To Transfer SoftStuff Images to AzureBay...

- First have a working AzureBay program. If you don't have one you can download a Free version from the AzureBay homepage
- Find the folder containing your SoftStuff images. It will either be in C:\SoftStuf\ or in C:\Program Files\SoftStuff\ - Copy your SoftStuff image folder over to C:\Program Files\AzureBay\AzureBay ScreenSaver\
- The AzureBay program should automatically recognize the new image set. You can access them by opening the AzureBay configuration window and clicking on the image set drop down menu.
- After the new image set is listed in AzureBay and working properly. You can uninstall SoftStuff from your computer using add/remove programs in the windows control panel. For problems uninstalling, see the uninstall portion of this web page.
 

 

 

 

 

 
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